What Information is Collected?
If you contact us via email over our website, Glower Hair Care will collect your email address. Your email address will only be disclosed or used for the purpose for which you have provided it and it will not be added to a mailing list without your consent. Glower Hair Care may also collect additional information including, but not limited to, the following:
iii) Telephone numbers
iv) Email Address
vi) Treatment Provided
vii) Health Information
We will only collect Health Information from you where you expressly agree to provide us with this information.
What do we do with the Information?
Glower Hair Care will use such information for the primary purpose it was collected or a related purpose. We will not use the information for other purposes unless your consent is obtained or such use is otherwise permitted under the PDPA. We will not disclose such information to parties outside the Group for marketing purposes. Glower Hair Care may also use the information to inform you of recent developments in the treatments, articles or general information about changes within Glower Hair Care or the Group that may be relevant to you. If you do not wish to receive these communications, please contact us on 6388 1988 or email firstname.lastname@example.org.
By registering, placing an order, using the Website or providing such information, you are consenting that we, and our affiliated companies, may use your personal information for the following purposes:
i) to process and complete your order/registration;
ii) to provide products, goods, facilities, programmes, services and/or such other activities as you may have requested;
iii) to communicate with you via SMS, phone call, email, fax, mail and/or any other appropriate communication channels;
iv) to respond to questions and comments from you;
v) for administrative purposes;
vi) to notify you of any changes to our products, goods, facilities and/or services which may affect you via SMS, phone call, email, fax, mail and/or any other appropriate communication channels;
vii) to market and promote the products, goods, facilities and/or services that are or may be offered by us or members of the Group or may be of interest to you from time to time via SMS, phone call, email, fax, mail and/or any other appropriate communication channels;
viii) for market research purposes; and
ix) for us or members of the Group to discharge obligations required under the law.
You should be aware that information and data may be automatically collected through the use of “cookies”. You can usually modify your browser to prevent cookie use – but if you do this the Service (and the Website) may not work properly. By accessing our Website, you agree to that we can use such internet technologies for purposes mentioned above.
Accurate, Up-To-Date Information & Access
Glower Hair Care will endeavour to ensure that the information it holds is accurate, complete and up-to-date. Should you want to obtain access to your information, either to verify its accuracy or amend any details, please contact us on 6388 1988 or email email@example.com. After we have received any changes to your information we will take reasonable steps to correct the information so that it is accurate, complete and up-to-date.
Glower Hair Care endeavours to ensure the personal information that we hold is protected from misuse, unauthorised access, modification or disclosure through the use of security measures.
Glower Hair Care is determined to ensure you receive professional customer service and as such please be advised that all calls are recorded for quality and training purposes. If you do not wish for this to occur please inform the operator when calling or receiving calls from Glower Hair Care. All voice recordings are handled in accordance with the PDPA.
The Site is owned and operated by Ashley & Martin (Singapore) Pte Ltd (UEN: 201117825R) (T/A Glower Hair Care), a Singapore company, with a registered address at 190 Clemenceau Avenue #04-16, Singapore Shopping Centre, Singapore 239924 (“Glower Hair Care”). Ashley & Martin (Singapore) Pte Ltd is part of the Ashley & Martin Medical Group, with its corporate office registered in Australia. Ashley & Martin Pty Ltd and its subsidiaries are referred to as the “Ashley & Martin Medical Group” or “the Group”.